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Fill and print out Data Recovery Order.

If you do not have a printer, the handwritten memo is OK.

The Shipping Job number will be assigned to the order automatically, and must be used as a reference number at all the time.

Enclose a printed or handwritten copy of your order in the package along with your failed/damaged drive.

Service Form

Before we start: Select Firm Price for Regular or Emergency Service

Select Service Plan:

If you have promo code, enter here

Warranty Seals (Does not apply to external case seals)

Not tampered (never opened, all labels are intact, original parts)
Tampered ($300 fee will be applied)

Please provide your contact information

Contact Name
Company Name
Telephone
Contact E-mail
Return Shipping Address Include the receiver's name & telephone, if different

Please, provide a brief list of the directories or file types that are the most important to recover

Data-R-US will attempt data recovery of the whole drive for you. However, if we know what data is critical to you it will increase our odds of a successful data recovery

Recover all data, but start with important
Only the important files are required

OPTIONAL INFORMATION YOU CAN ADD TO YOUR FORM FOR OUR SPECIALISTS

Device Type:

Manufacturer / Brand

Device Model Number from label

Data Storage Capacity

Major noticeable Failure
Operating System used to access data on device
How many partitions (Disk Volumes) to recover
Other info you want to tell us, as: More about OS, formats, partitions Events leading up to the drive failure What recovery attempts have been made? Has the drive been opened? Does the drive have the original parts?

Select Shipping or Drop-In Location

Select Shipping Location:

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