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From Haw-Tzer C.
Geneva SWITZERLAND

Hitachi DK23EA-60 laptop disk

Not spinning

After recovery:

Thank you for the nice work done. I received the recovered data on the external HDD. Sure I'll recommend you to anyone if needed.

From Roberto R. M.
M & N Lambretta
Oakland, CA USA

Fujitsu MHT2060AT laptop disk

drive is not in BIOS, clicking on booting.

After recovery:

Hello Everyone,
You have made my day and saved my butt !!! Thank you. Roberto

From Konrad W.
Workbrain
Toronto, ON Canada

Fujitsu MHT2040AH laptop disk

Drive DOESN'T SPIN. I attempted to use this drive as a secondary in order to retrieve the data but noticed it wasn't spinning.

After recovery:

Thank you for doing a great job of saving my data!
K.W.

Laptop hard disk removal instructions

Here are some common tips of how to remove failed hard drive from laptop (notebook) computer:

Turn off laptop, unplug and remove any cables connected to the computer, including the AC adaptor. Remove the battery.
Turn the computer upside down to locate the hard drive slot cover. You may need a small Phillips screwdriver to loosen the captive screws that secure the hard drive slot cover, if required.
Gently remove the drive from the slot. On some laptop models you will need to loosen ribbon cable or disconnect drive adapter from drive.
Remove from the hard drive any frames, adapters, side screws if they are not parts of the drive itself. You will need them to install a new drive into your laptop later.
Pack the drive by following shipping instructions