Our customers talk...

From Dan G.
Marathon, FL USA

Western Digital WD1200JD SATA disk

The drive is clicking; I took this to my local shop. They couldn't read from it with their tech stuff. They said I needed professional help. There may or may not have been a power failure or surge. Computer was on in a.m. and when I came home in p.m. had a screen message that it couldn't boot.

After recovery:

Dear Data-R-Us.com team
I can't tell you how happy I am that I send my damaged hard drive to you for recovery. In spite of the fact that I did not request speedy service, you had a report for me within two days of the time you received it. On top of that, you recovered everything! ...I popped it into the computer and everything was there. I also liked the fact that you published your prices up front...I don't like dealing with vague guesses as to recovery costs. In spite of the fact that I hope I never have to use your services again, you will be the first people I contact if I ever lose a hard drive again.

From John A.
Upper Marlboro, MD USA

Samsung SP0802N disk

I placed one working drive on top of another to get at a screw. The phone rang and I answered it about 10 minutes later I completed screwing the drives into their places. The screen was frozen. I rebooted and it never got into the OS as it said a file had been corrupted. I ran check disk and it told me that the c-drive was good. It would not complete a check disk on the d-drive as one or more files are corrupted. I had a local company come to my home as their advertisement said the do data recovery. A waste of money. The technician listened to what I said. Tried to boot it using my software and then he said the drive was not spinning. I told him that he had to be mistaken as I had successfully run chkdsk. He was not fazed. Although he pointed out a capacitor or a resistor on the drive and noted it had been damaged. It is on the left side of the drive about an inch and a half down from the bar code. He stated he could not do anything for me at that point and charged $75 for his service.

After recovery:

Thanks again for your help. I appreciate the items you were able to save. I will definitely recommend your services to others--have a Blessed Day.
John

From Gilbert T.
Tampa, FL USA

Hitachi HTS726060M9AT00 laptop disk

Cause of failure - Water spilled on the laptop while running. Shorted the HDD circuitry & motor. Drive dose not power-on or spin.

After recovery:

Thanks for your hard work and especially the option of the disc re-image. That could prove to be the life saver.