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From Chris K.
Ferris, TX USA

Western Digital WD600BB disk



After recovery:

Dear Data-R-Us Team,

I received the spare drive with recovered data and I immediately made additional copy.
Thank you for recovering my data!

Best Regards to best recovery Team!!!

From Douglas E.
Dennis, MA USA

Samsung MP0804H laptop disk

The Laptop began to boot very slowly and act funny. I did eventually get the blue screen of death. I figured it had a virus. I tried to boot it several times and it didn't bring the OS up. I replaced the drive with another one. Yesterday (two weeks after crash) I attached it to an external USB device and tried to copy the photos to my new drive, but it hung and started making "click, click, click--beep, click, click, click--Beep" noises. I stopped trying to copy, and put the drive in a static bag for you guys. Drive was never opened. I don't know if any specific event caused this to happen. The laptop does see quite a bit of abuse.


After recovery:


From QuikPro Equipment Services
Andrew S.
Edmonton, AB Canada

Fujitsu MHV2060AH laptop disk

Unable to access the drive
ACE Data recovery in Ottawa tried rewriting the modules, even using new controller hot-swap but was unsuccessful. Only one head was able to be activated.


After recovery:

Thanks! You guys ARE incredible!!!

More testimonials...

How to Remove a Hard Drive from Desktop Computer


How to remove a hard drive from generic desktop PC case

Typically, the only tool required for this procedure is a screwdriver.

The process of removing a failed hard drive from a desktop computer varies slightly depending on the type of case you have. While some computers may look slightly different from the one shown below in the illustrations, the steps to follow are the same for all cases.


1. Open the computer case.

To access the hard drive, you will need to remove just one left side cover of the case. Remove the two screws on the back of the case, slide the cover to the rear, and remove it.

Open the computer case


2. Visually locate the hard drive [1] inside the case.

3. Disconnect the power supply and signal cables from the drive.

  • Most new hard drives are SATA drives, while older ones are more commonly IDE ATA drives. Refer to this link to identify the type of cables connecting your drive to the power supply and motherboard of your computer.
  • If it's hard to remove a hard drive power connector, do not pull on it hard. Wiggle gently as you pull out. Some technicians use the needle-nose pliers to remove it.


What's inside




4. Remove the Hard Drive [1] from the bracket [2].

If the drive is attached to the bracket with 4 screws (2 on both sides), you have to remove a right side cover too. Or you may need to remove the whole bracket of the case, and then remove a drive from the bracket.



Remove HDD from the bracket



Below is picture of a hard drive with threaded wholes for four screws (to attach to bracket).


Remove four side screws


After you are done with the hard drive removal you may proceed to placing the data recovery order.


Data Recovery Cost
Hard drive removal instructions for the following desktop computers:



Common tips how to remove failed hard drive from desktop computer:

  1. Turn off computer, unplug and remove any cables connected to the computer.
  2. Open computer case
  3. Refer to the manual of the computer model to find out how to open the computer case. For most generic desktop computers you will need to remove side covers of case.
  4. Loosen the power cable and SATA or IDE ATA(PATA) ribbon cable from the hard drive.
  5. Gently remove the hard drive of the case (you may need to remove 4 screws from sides of HDD, or unlock sliding brackets (green plastic or metal box) and slide out the drive of the metal frame.
  6. Remove from the hard drive any brackets or side screws if they are not parts of the drive itself.
  7. Pack the drive by following shipping instructions


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