Data recovery services

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From Sasanna G.
APO, AE USA

Maxtor 6B200P00 external disk

Drive is failed in OS. I was using my external and had shut it off because I did not need it at the time. When I turned it back on, my computer system (Windows XP) wouldn't read it and my password screen didn't come up.

After recovery:

Thanks for your help. THANK YOU SOOOO MUCH!!!!!
Thank you sooooooo much for helping me retrieve my information.
Sasanna G.

From Alan H.
Mason, Ohio United States

Quantum Fireball CX10A011 disk

Hard drive couldn't boot. Not shown in BIOS. Spinning and may have clicking. The files under 'My Documents' folder are highest value, Outlook emails, too. Please restore as much data as possible, ideally the whole disk would be a swell!

After recovery:

Thank You so much for recovering my data. My dark days are finally over and I can go on - keep working on my stuff. Thanks again!

From Off The Front Marketing
Tracy S.
Bend, OR USA

Seagate ST3120022A external disk

Unable to access the drive. Was connected to a test machine by local IT professional and wasn't able to see in BIOS.

After recovery:

Thanks for what looks to be a great job so far. Thanks again, what speedy job you've done. ...I'll definitely write a recommendation for you guys and let other know about your services.

More testimonials...

How to check if your hard drive is detected by computer BIOS/CMOS

One of the major computer diagnostic tools for PC computer is BIOS / CMOS screen. There is a standard procedure to gain the access to BIOS screen (an example on picture below). Turn off and on the computer for a cold reboot, when reboot immediately start keying [DELETE] button on your keyboard. Some PC computers have different 'escape to BIOS' keys, so you should refer to your computer’s manual if the [DELETE] button is not working.

Standard CMOS Features screen

Once you are in BIOS, browse its menu to check if your hard drive is there (recognized).

On the illustrated example above, BIOS recognized a 250 GB Western Digital hard drive, the model number is WD2500KS, write it down to check if the same number is demonstrated on the label of your hard disk drive.

Now, you may turn off the computer, unplug all cables, open the system box, and remove the hard drive from the machine.

Label on the hard drive

Compare BIOS model number to the number on your hard drive label. If these numbers are different, you have a problem with the hard drive.

If the drive is failed in BIOS, or shows the different model number, there is no doubt you need to seek for a professonal data recovery service.

If the drive is showing the real model number, you may try to connect this drive to the different machine. The best way to do it is using an external USB enclosure.

There is no guarantee, that the passed BIOS test hard drive will start working and you can access your data.

There still maybe many issues, when the drive is in need for an evaluation at professional data recovery service.

If you connect the suspicious drive to other computer and still cannot access the data:

Under no circumstances should you continue using the device as you may cause further damage to the unit. Also, you should not allow the system to run a repair utility on the drive (such as Scandisk / Chkdsk / Norton etc) - this can often render yet recoverable data to its permanent loss.

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