WD5000YS WD Caviar RE16 Serial ATA - 500 Gb Western Digital Hard Drive Data Recovery

Chad S.
EPRI I&C Center
Harriman, Tennessee USA

The web browser was sluggish, so I decided to reboot. It would not reboot. It gave me a blue screen - unmountable drive error every time. It wouldn't even boot in safe mode. I spoke to the IS guy and he told me to go to system recovery and run fixmbr and fixboot. After that, I never even saw the blue screen any more. We attempted to retrieve data by connecting it to a different computer, but we were unsuccessful.

• I received my disks, looks I got all of my data back!!! Fantastic job!
  Thanks,
  Chad S.

John S.
Dana Point, CA USA

External LaCie Drive (with Western Digital HD) would not boot, so I replaced the power supply -- it booted just fine. Powered down for a couple of weeks. Updated the System software from a previous version of Mac OS X.4 to X.4.6. External drive failed to boot and could not be recognized by Disk Utility or Disk Warrior. Tried to get drive to work by changing out power supplies several times. No luck. The LED power light flickers repeatedly, both when the drive is powered and not plugged into the FireWire and when it is plugged to the FireWire and computer.

• Thank you for recovering my data, it's much appreciated.
  John