WD2500AAKS WD Caviar Blue - 250 Gb Western Digital Hard Drive Data Recovery

DMC Software, Inc.
Grand Blanc, Michigan USA

Below are the headings and summaries of reports on two Western Digital drives, one a 120 GB drive and one an 80 GB drive that I gave to a firm in Baltimore to see if they could recover some of the files for my daughter. This firm wants $1900/drive to recover these files. This seems a bit high as the drives do not seem to be physically damaged in that the directory structure seems to be intact and all of the files are listed as 'Good' and do not have to be 'repaired.' In addition, I only want to recover two or three folders from each of these drives, things like My Documents, My Music, and the Identities folder that contains the Outlook Express email files. I can't afford to recover the data on these drives at anything near the price that the Baltimore firm wants. What do you think? Would it be worth sending these drives to you for recovery after I retrieve them from Baltimore? These drives were damaged when I tried to plug the power cable into a DVD drive while the computer was running.

• Thank you for your efforts and reliable services; great value for money too!!
  All the best,
  George H. B.

Dan G.
Marathon, FL USA

Western Digital WD1200JD SATA

The drive is clicking; I took this to my local shop. They couldn't read from it with their tech stuff. They said I needed professional help. There may or may not have been a power failure or surge. Computer was on in a.m. and when I came home in p.m. had a screen message that it couldn't boot.

• Dear Data-R-Us.com team
  I can't tell you how happy I am that I send my damaged hard drive to you for recovery. In spite of the fact that I did not request speedy service, you had a report for me within two days of the time you received it. On top of that, you recovered everything! ...I popped it into the computer and everything was there. I also liked the fact that you published your prices up front...I don't like dealing with vague guesses as to recovery costs. In spite of the fact that I hope I never have to use your services again, you will be the first people I contact if I ever lose a hard drive again.