WDBACW0020HBK 2000 Gb Western Digital External Drive Data Recovery

Chad S.
EPRI I&C Center
Harriman, Tennessee USA

The web browser was sluggish, so I decided to reboot. It would not reboot. It gave me a blue screen - unmountable drive error every time. It wouldn't even boot in safe mode. I spoke to the IS guy and he told me to go to system recovery and run fixmbr and fixboot. After that, I never even saw the blue screen any more. We attempted to retrieve data by connecting it to a different computer, but we were unsuccessful.

• I received my disks, looks I got all of my data back!!! Fantastic job!
  Thanks,
  Chad S.

Dan G.
Marathon, FL USA

Western Digital WD1200JD SATA

The drive is clicking; I took this to my local shop. They couldn't read from it with their tech stuff. They said I needed professional help. There may or may not have been a power failure or surge. Computer was on in a.m. and when I came home in p.m. had a screen message that it couldn't boot.

• Dear Data-R-Us.com team
  I can't tell you how happy I am that I send my damaged hard drive to you for recovery. In spite of the fact that I did not request speedy service, you had a report for me within two days of the time you received it. On top of that, you recovered everything! ...I popped it into the computer and everything was there. I also liked the fact that you published your prices up front...I don't like dealing with vague guesses as to recovery costs. In spite of the fact that I hope I never have to use your services again, you will be the first people I contact if I ever lose a hard drive again.