2.5-inch WD Scorpio SATA WD1600BEAS 160 Gb Western Digital Laptop Hard Drive Data Recovery

Eva Z.
New York, NY USA

Laptop had been resting on tabletop and went into hibernation after use, as normal. Couldn't wake it back up so had to hard reboot. While rebooting I heard louder than usual humming (grinding?) and then screen said 'No hard drive installed' or something of that nature. I hard rebooted one more time but when I heard/saw the same was happening again, I quickly turned it off. I have made no further attempts at recovery as I figured it was a physical/mechanical issue based on the sounds.

• I received the new hard drive with my files on it. Thank you very much for your outstanding service, for being so patient and understanding, I will recommend your data recovery service to those who'd be seeking for the help with the like problem.

Ken T.C.
Johnson City, Tennessee USA

Drive belongs to nephew and niece. Another drive was purchased for the laptop.
Only attempt that I made was to put it into a USB drive carrier and see if my laptop would recognize it. Un-successful... no other attempts were made.

• Thank you for helping us out. Thank you very much!
  Ken