2.5-inch WD Scorpio SATA WD1200BEVS WD1200 120 Gb Western Digital Laptop Hard Drive Data Recovery

DMC Software, Inc.
Grand Blanc, Michigan USA

Below are the headings and summaries of reports on two Western Digital drives, one a 120 GB drive and one an 80 GB drive that I gave to a firm in Baltimore to see if they could recover some of the files for my daughter. This firm wants $1900/drive to recover these files. This seems a bit high as the drives do not seem to be physically damaged in that the directory structure seems to be intact and all of the files are listed as 'Good' and do not have to be 'repaired.' In addition, I only want to recover two or three folders from each of these drives, things like My Documents, My Music, and the Identities folder that contains the Outlook Express email files. I can't afford to recover the data on these drives at anything near the price that the Baltimore firm wants. What do you think? Would it be worth sending these drives to you for recovery after I retrieve them from Baltimore? These drives were damaged when I tried to plug the power cable into a DVD drive while the computer was running.

• Thank you for your efforts and reliable services; great value for money too!!
  All the best,
  George H. B.

Dane R.
Corvallis, OR USA

Failed in BIOS or CMOS. Drive spins up on power on but fails to be recognized by bios. No head slamming noises. Failed one morning when house was cool. That afternoon, tried again and booted fine. Wrote off some data to CD but had a system hang when connecting to a large backup drive. Had to power down and it has never booted since. I was mfg engineer for HP laptops and have recovered many drives myself. Even opening them sometimes. I uncovered the hidden screw, thinking I might open this one, but decided against it - It has NOT been opened. I suspect a firmware chip on the board has failed.

• Thank You very much for what appears to be a near perfect recovery.