WD1200AB WD Protege - 120 Gb Western Digital Hard Drive Data Recovery

John S.
Dana Point, CA USA

External LaCie Drive (with Western Digital HD) would not boot, so I replaced the power supply -- it booted just fine. Powered down for a couple of weeks. Updated the System software from a previous version of Mac OS X.4 to X.4.6. External drive failed to boot and could not be recognized by Disk Utility or Disk Warrior. Tried to get drive to work by changing out power supplies several times. No luck. The LED power light flickers repeatedly, both when the drive is powered and not plugged into the FireWire and when it is plugged to the FireWire and computer.

• Thank you for recovering my data, it's much appreciated.
  John

Dan G.
Marathon, FL USA

Western Digital WD1200JD SATA

The drive is clicking; I took this to my local shop. They couldn't read from it with their tech stuff. They said I needed professional help. There may or may not have been a power failure or surge. Computer was on in a.m. and when I came home in p.m. had a screen message that it couldn't boot.

• Dear Data-R-Us.com team
  I can't tell you how happy I am that I send my damaged hard drive to you for recovery. In spite of the fact that I did not request speedy service, you had a report for me within two days of the time you received it. On top of that, you recovered everything! ...I popped it into the computer and everything was there. I also liked the fact that you published your prices up front...I don't like dealing with vague guesses as to recovery costs. In spite of the fact that I hope I never have to use your services again, you will be the first people I contact if I ever lose a hard drive again.