My Book for Mac WDBAAG0010HCH 1000 Gb Western Digital External Drive Data Recovery

Chet K.
Belleville, IL USA

This drive was installed as primary slave. No abnormal noises. One day on boot up got "Primary Slave Hard Drive Failure" Bios recognizes the drive but it is not accessible with DOS or Windows programs. Western Digital diagnostics returns S.M.A.R.T. error code 0159 (defective drive, replace). I did try using Get Data Back software. Get Data Back recognized the drive from Windows but did not recovery any data.

• Expedient, very accurate, effective process.
  Thank you,
  Chet

John S.
Dana Point, CA USA

External LaCie Drive (with Western Digital HD) would not boot, so I replaced the power supply -- it booted just fine. Powered down for a couple of weeks. Updated the System software from a previous version of Mac OS X.4 to X.4.6. External drive failed to boot and could not be recognized by Disk Utility or Disk Warrior. Tried to get drive to work by changing out power supplies several times. No luck. The LED power light flickers repeatedly, both when the drive is powered and not plugged into the FireWire and when it is plugged to the FireWire and computer.

• Thank you for recovering my data, it's much appreciated.
  John