1.8-inch MK MK5002MPL 5 Gb Toshiba Laptop Hard Drive Data Recovery

Richard G.T.
Executive Director, MIS
Garden Fresh Restaurant Corp.

Toshiba MK3021GAS laptop

System failed to complete boot process, getting stuck before finished. Attempted to do image backups to an external USB drive using Acronis (Linux based image), it reported errors reading the drive, and when errors were ignored and only backed up 200 MB(compressed) of what should be 6 GB(compressed)Attempted to install as a second drive in a desktop, drive was detected but could not be properly recognized. Drive spins and does not click. BIOS HDD Self test causes the drive to spin, reports Read Failure.

• Everything has worked out just fine, thank you very much for your work.
  Rich T.

Andrew S.
Edmonton, AB Canada

Unable to access the drive; Drive has seized motor possibly. No recovery has been attempted, drive not accessible. Drive has not been opened

• ... so much for your help with this hard drive. Hopefully, we will be using your services in the future when more complex recovery is needed to recover the data. Thanks again!!!