2.5-inch MK ATA MK3019GAX HDD2172 30 Gb Toshiba Laptop Hard Drive Data Recovery

Eric F.
Houston, TX USA

Toshiba MK6026GAX laptop

The noise from my hard drive was getting louder and louder. Sometimes it would make light clicking noises (not like the ones I heard on your website). Then one day my computer froze on me (for the first time ever). Out of frustration, I hit the computer lightly and the hard drive made this weird quick screeching sound (like a car stopping to quickly). After that, the hard drive just stopped spinning. I sent my hard drive in at a local place for evaluation, this guy didn't know what he was doing, because he immediately put his fingers all over the hard drive, and he even dropped it. Of course after taking it for a while, he returned saying he couldn't do anything about it.

• Thank you guys for everything, I mean it...

Robert C. S.
APO AE USA

Toshiba MK1032GAX 100 GB laptop

Unhappily, I overrode a warning dialogue box when I recently installed an upgrade to Norton Utilities. The warning said a macro related to a DLL file was corrupted. I tried several time to quarantine the macro, but the warning was still there the next times I tried to install the upgrade, so finally I took a chance and overrode the warning. Windows XP worked for a while after that, then failed. Now I get a white-on-black screen which announces that Windows has shut down to protect the files on the HD and gives me several re-start choices, but none gets XP working again. All of them just cause a re-boot, which brings up the same white-on-black screen again.

• Wow, amazing response time. Thanks!