2.5-inch MK ATA MK1233GAS HDD2A05 120 Gb Toshiba Laptop Hard Drive Data Recovery

Peter K.
Hitachi Kinzoku Itabashi Shataku
Tokyo-to Japan

Toshiba MK4026GAX laptop

• Circumstances of failure: During use, I received a blue DOS screen indicating that 'Windows was shutting down to prevent further damage.' I powered down and attempted to restart, at which point I immediately receive a DOS screen indicating that 'no boot sector' is detected. I don't hear any clicking and the drive does not appear to spin.
• Steps taken: Removed (but never opened) the drive, inserted it into external IDE-USB device, and attempted to access data on a separate computer, which obviously wasn't successful.

• I wanted to let you know that we were finally able to access the recovered data from the drive you sent. Yeah! Please go ahead and delete the copy of our data you have on file.
  
  Thank you for all of your help!
  
  Best regards,
  Peter

RJ L.
Murphy Warehouse Company
Minneapolis, Minnesota United States

Toshiba MK4018GAP laptop

Drive DOESN'T SPIN; NOT visible in BIOS; failed in OS.

• Dear Data-R-Us.com Team,
  Thank you for recovering our data, your service, and support is much appreciated.
  Sincerely,
  RJ