DiamondMax 23 SATA STM3500418AS 500 Gb Seagate Hard Drive Data Recovery

Arma Scrap Metal Co. Inc.
Dennis G.
Brooklyn NY USA

Not spinning. The hard drive was replaced by Dell under service agreement. Attempt to recover data from computer store. They informed us of the need to send the drive out to a lab for recovery of information because drive was not spinning.

• Sweet Deal!!! Thank you for all your help and retrieving our data. Hopefully we will work on our backups more carefully afterwards, but if something unexpected will ever come up... we know where to go. Thanks again Data Recovery Team!

Biswarup M.
Virginia Bioinformatics Institute
and State University
Blacksburg, VA USA

The computer was fine when we left in one evening. When we turned it on the next morning, the computer did not come up (just blinks). Then we turned it off and restarted. It came up with the message "Press F1". Once F1 was pressed, it came up with the same message "Press F1". That continued for few times. Then we had sent the computer to our IT department. They told us: BIOS: acknowledges Hard Drive. Dell IDE Diagnostics: Error reading drive. Knoppix: No Hard Drive found.

• Thank you for your efficient work in restoring our data.
  Biswarup