SpinPoint P40 SP80A4H 80 Gb Samsung Hard Drive Data Recovery

Ron K.
Lake Charles, LA USA

We had bad weather, Computer was plugged into UPS. I shut down the machine as a precaution and it never booted up again the next day. The drive is recognized correctly in the Bios, There is no clicking and the drive seems to be spinning from what I can tell. I put the drive in a working machine to try to recover data, Windows saw the drive in the device manager, but disk management won't detect it or put it online, My Computer doesn't show it either.

• Thank YOU guys for your services,
  Ron

Mariano F.
Buenos Aires, Argentina

Samsung SP0411N

Drive spins at power on but stops after a few seconds, BIOS doesn't detect Drive.
Original drive (labeled "A") PCB blew as result of a power supply failure, we got a new identical drive (labeled "B") and replaced PCB, drive then showed the above described symptoms (Spins for a few seconds)
We returned new PCB to the new drive, that still worked fine, and then swapped platters, the bug followed the platter, the new drive with the original platter fails, and the old drive with the new logic and the new platter works fine. Data to recover is now in platter installed in new drive, labeled "B".

• We would like to thank you very, very much for getting our data, when we thought it was gone, considering what we had tried with the drive in the order to get the data off. Your professionalism is outstanding. We will definitely use your company services if the need occurs at the time.
  Thanks a lot,
  Mariano F.