SpinPoint M80 HM080HC 80 Gb Samsung Laptop Hard Drive Data Recovery

Silverback Systems, Inc.
Attn: John H.
Campbell, CA USA

Samsung HM100JC 100 GB external SATA mobile

Drive failed to boot, started clicking, so we stopped doing everything and started looking for the professional help as your company is.

• Great deal, thanks a lot for all your help in this matter. We'll always rely on your honest professional service...

Mihail S.
Cleanfield Energy Corp
North York, ON Canada

1. Only W98 was working
2. Clicking noise (happened before without anything bad happening)
3. At computer start-up got the message "no operating system found"
4. Any other attempt to restart the computer had lead to the same message.
5. Removed the drive and connected to USB port via NexStar external HD enclosure - not seen by other computer as an USB device.
6. Packed in 6 zip bags and put in the freezer for 10h. Re-tried to retrieve data - no success
7. Open HD for a bit (good, clean environment) to see if I there is something loose. Nothing suspect and enclosed back.
8. No software or firmware recovery attempt

• Thank You very much,
  Mihail