SpinPoint P20 SP4004H 40 Gb Samsung Hard Drive Data Recovery

Mariano F.
Buenos Aires, Argentina

Samsung SP0411N

Drive spins at power on but stops after a few seconds, BIOS doesn't detect Drive.
Original drive (labeled "A") PCB blew as result of a power supply failure, we got a new identical drive (labeled "B") and replaced PCB, drive then showed the above described symptoms (Spins for a few seconds)
We returned new PCB to the new drive, that still worked fine, and then swapped platters, the bug followed the platter, the new drive with the original platter fails, and the old drive with the new logic and the new platter works fine. Data to recover is now in platter installed in new drive, labeled "B".

• We would like to thank you very, very much for getting our data, when we thought it was gone, considering what we had tried with the drive in the order to get the data off. Your professionalism is outstanding. We will definitely use your company services if the need occurs at the time.
  Thanks a lot,
  Mariano F.

Jay A.
St.Riverside, California USA

Hard drive failed to boot....it would not recognize in BIOS either. To recover .mdb database is the highest priority, everything else from Document and Settings under user 'jay' would be great, too. Good luck!

• Thanks for your service, much appreciated. Jay