Spinpoint N1, 1.8-inch Ultra mobile, SATA HS10XJF 100 Gb Samsung Laptop Hard Drive Data Recovery

Sargent & Lundy
Wheaton, Illinois United States

This failed hard drive from Toshiba computer.
No events leading up to failure. Just froze up out of the blue. My company's internal tech support people tried to fix/recover data, but I'm not sure what they did, but they could not help me of getting the data. Hard drive makes a loud sound; not in BIOS either.

• Thank you for all your help in recovering my data.
  Michael C.

Georgetown University
Washington, DC United States

Drive DOESN'T SPIN. A few weeks ago I tried booting up my computer and received a blue screen saying 'unmountable boot volume.' I ran a diagnostic and Dell said it was a hard disk failure. I took it to Best Buy to get the data recovered but they couldn't get to spin. They think the drive is physically damaged. They think a clean-room procedure would be appropriate in this situation.

• It's amazing, you actually did it. Bravo!
  Best wishes,
  Nicholas