Fireball lct 20 FIREBALLlct20 30 LD30A013 30 Gb Quantum Hard Drive Data Recovery

Taras S.
The Toronto Star
Toronto, Ontario Canada

Quantum KX

Hard drive is not in BIOS; unaccessible; not spinning

• Thank you for helping me out in such prompt manner. I appreciate all you hard work and will recommend your company's service in the future.
  Respectfully,
  Taras

H-Ion Solar Inc.
Richmond, California United States

The drive could not be seen by the operating system Win98 BIOS. Prior to the failure we got a couple of 'Disk Write error to Drive F:' that interrupted the program data acquisition run in Labview application. The drive was removed from that computer and attached by IDE cable to external USB hard drive box and plugged into XP computer. That computer could not see the drive in BIOS either. We measured 5V and 12V with drive attached and both were OK with ripple less than 2 mv. So drive is not pulling down power supplies. The drive doesn't spin up. The drive doesn't click.

• Dear data recovery team,
  We have reviewed the file folders that you emailed to us on above titled job, and we see that you were successful in recovering the data from our failed hard disk. Thanks... Walt P.