Fireball lct 10 FIREBALLlct10 20 LB20A011 20.4AT QML20000LD-A 20 Gb Quantum Hard Drive Data Recovery

DMC Software, Inc.
Grand Blanc, Michigan USA

Below are the headings and summaries of reports on two Western Digital drives, one a 120 GB drive and one an 80 GB drive that I gave to a firm in Baltimore to see if they could recover some of the files for my daughter. This firm wants $1900/drive to recover these files. This seems a bit high as the drives do not seem to be physically damaged in that the directory structure seems to be intact and all of the files are listed as 'Good' and do not have to be 'repaired.' In addition, I only want to recover two or three folders from each of these drives, things like My Documents, My Music, and the Identities folder that contains the Outlook Express email files. I can't afford to recover the data on these drives at anything near the price that the Baltimore firm wants. What do you think? Would it be worth sending these drives to you for recovery after I retrieve them from Baltimore? These drives were damaged when I tried to plug the power cable into a DVD drive while the computer was running.

• Thank you for your efforts and reliable services; great value for money too!!
  All the best,
  George H. B.

Craig D.
Comtech Manufacturing
Guelph, ON Canada

Quantum LB10A011

There was a power surge that lead to the failure.
Drive was not opened, all original parts.

• ... everything worked just fine. Thanks a lot!