Fireball Plus LM FIREBALL LM15.0 15 Gb Quantum Hard Drive Data Recovery

David M.
Michael Allen Company
Westport, CT USA

Drive is NOT visible in BIOS. The first problem was that the drive failed to boot with a message that the NTLR was missing (or something like that). I then bought a new drive and installed a new OS on that drive (hoping to read this drive as a slave). I do not believe that any data has been written to the old drive since the drive's initial failure to boot. But now when I start the PC, whether I use a cable select or master/slave configuration for the two drives (old/failed and new), the BIOS reports a hard drive failure on this old drive, and the OS does not see the drive at all. The new drive works fine, suggesting that the problem is definitely with the drive, not the PC or controller.

• Thank you, David M.

ALFRED B.
OAKLAND, CA USA

The computer failed to boot. I hired a computer repair man and he determined that the hard drive was the cause of the failure. We noticed that the drive produced no clicking but we were not sure if the drive was spinning. A drive name did appear on BIOS but it could not be accessed. After some time of examination the drive was cold compared to other drives in the system.

• Dear Sirs,
  Your work is much appreciated, thanks a lot got restoring my data.
  Sincerely,
  Alfred