DiamondMax 10 6B300P0 300 Gb Maxtor Hard Drive Data Recovery

Wise Law Office
Toronto, Ontario Canada

Maxtor DiamondMax Plus 8

Not sure if BIOS recognizes HD. NO Clicking sound. IT guy took it in, but did not repair anything.

• Dear Sirs,
  Thanks a lot for your services in recovering our data. Hopefully not, but if the need will occur for such service, we'll definitely use your company, as we're so pleased with the results and the whole process with you...

Jeremy A.
Hamilton, OH USA

Drive is NOT visible in BIOS. Possibly caused by installation of MS X Box 360 Media...A program that allows 360 to read files from PC. Probably just being paranoid. System worked fine after this install for a day. It then froze and had to be forced to shut down (held power button). Upon reboot, this drive (master) and the slave western digital drive on same ribbon were not recognized by bios. I disconnected slave drive, hoping that this was somehow the problem. The best that I could get from the bios was the drive being recognized as 'N40P'. I did quite a bit of poking around on the web (after putting another DM 8 drive in from another PC) to discover that the firmware microcode is probably corrupt. The only software that I could find (that didn't require special hardware) seemed a bit sketchy and had a retail similar to the cost of your services. So I didn't try to do anything with the firmware. While it's hard to swallow, I think that a budget of $600 is reasonable only because of those pictures of my children, which I couldn't bear having to tell my wife are gone.

• Dear Data Recovery team,
  God Bless You for what you do, saving lives. I cannot thank you enough for what you did, practically saved my life.
  Thank You,
  Jeremy A.