Deskstar 40GV DTLA-305040 07N3926 07N5819 40 Gb Hitachi Hard Drive Data Recovery

Adam C.
Foss North America
Eden Prairie, MN USA

HD was working in old computer. Removed HD and installed in a new computer as a second drive. Moved the jumpers from Master to 'cable select'. Windows XP did not detect the HD. Powered down the PC and disconnected power cord. Moved the jumper setting to 'slave'. Again XP did not detect the HD. Opened BIOS and noted that BIOS did not recognize the HD. Exited out of BIOS and started computer. Noticed that the HD is not spinning or clicking. I don't believe that it was spinning or clicking the first time I installed in the new computer. I opened the cover, did not touch anything and placed cover back on.

• Thanks for the help in recovering my data.

Alex G.
MCS Limited
Hamilton, BERMUDA

- The PC was shutdown and when it was restarted it would not boot up. The secondary drive was removed and the primary drive booted into the OS with no problems. I moved the drive to another machine and noticed the drive was not spinning or making any noise on power up. I checked the power cables in both PCs and different IDE cables as well. The drive would not power up in either machine. I suspect that something has happened to the circuit board and the data is intact.
- No actions to alter the drive were made

• Please use my contacts at any time you need a reference with regards to your services, as it is really great and professional. Thanks a lot for recovering our data.
  Kind regards,
  Alex