Deskstar 40GV DTLA-305010 10 Gb Hitachi Hard Drive Data Recovery

Dan G.
Marathon, FL USA

Western Digital WD1200JD SATA

The drive is clicking; I took this to my local shop. They couldn't read from it with their tech stuff. They said I needed professional help. There may or may not have been a power failure or surge. Computer was on in a.m. and when I came home in p.m. had a screen message that it couldn't boot.

• Dear Data-R-Us.com team
  I can't tell you how happy I am that I send my damaged hard drive to you for recovery. In spite of the fact that I did not request speedy service, you had a report for me within two days of the time you received it. On top of that, you recovered everything! ...I popped it into the computer and everything was there. I also liked the fact that you published your prices up front...I don't like dealing with vague guesses as to recovery costs. In spite of the fact that I hope I never have to use your services again, you will be the first people I contact if I ever lose a hard drive again.

Robert F.T.
Stafford, TX USA

The drive spins and clicks and is not recognized by the BIOS.

• Thank you for your assistance.
  Regards,
  Bob