2.5-inch Travelstar 7200 RPM SATA HTE721010G9SA00 100 Gb Hitachi Laptop Hard Drive Data Recovery

Hydro-Thermal Corporation
Brent S.
Waukesha, WI USA

Hitachi HTS548060M9AT00 laptop

Attempted to access the drive through a USB to IDE controller with no luck. Drive spins but makes loud clicking noise.

• The new drive with the data arrived and everything looks just fine. Thanks a lot for your efforts.

Meghan F.
Richmond, Virginia United States

Hitachi IC25N040ATMR04-0 laptop

I spoke to a franchise owner with RescueCom, and he referred you to me. I believe his name was Tony. Here's the history: I put my computer into hibernate mode on Thursday night. I left it in my car accidentally overnight, and it was a very cold night. When I got my laptop out Friday morning, it would not turn on. The blue power lights were on, so I think it did not go all the way into hibernate mode, so I thought the battery had died. I plugged in the power source, and I got an extensive, full screen error message, black with white writing. It said something to the effect of 'Sorry for the inconvenience, but Windows did not start properly.' Then it listed things that may have happened (i.e. shut-down, freeze up) and then gave me options for what mode to start it in (i.e. Start Windows normally, last known good configuration, and safe mode). I called Toshiba and they told me to take it to a computer repair shop to have data recovery, then to do a system recovery with my CD. CompUSA said that my hard drive was not readable. He had put it into another computer. He said he could hear it spinning, but it couldn't be read. Then I talked to RescueCom, and a technician came out to do data recovery, but he told me I'd have to send it to a clean room. I believe his computer recognized my drive, but then just couldn't pull anything off of it. I then called their company today, spoke with Tony, and he suggested I contact you guys.

• THANK YOU SO MUCH! I am so happy and thankful!!! THANK YOU SO...
  Sincerely,
  Meghan F.